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Home ::  Shipping & Returns

Shipping & Returns

Orders ship via international express mail service and usually arrive within 1 week. We are a professional online dealer and cooperate with the long-term EMS. All orders are insured for the full purchase amount, and can be tracked at the EMS website.
Please make sure you are at home when the packages are scheduled to arrive.
All packages are shipped in another box.
Return policy

Before enjoying easy exchange and return policy, you must contact us for the shipping address if you want to send the items back. All items sent back to us must be in their original condition ie unworn, unwashed, with all tags attached.
Please confirm the color, size and style when you place your order according to the pictures we provide. After receiving our products, if you are not satisfied with the color or size, but not quality problems, exchange or partial refund of the purchase sum is available. Return shipping is at buyer's expense.
As for quality problems or the wrong version, please take photos of the items and send them to us. We take full responsibility if the quality issues are concerned.
If you want to exchange the items from a style or different refund request, please inform the tracking number after the items are shipped back. Once you receive your package, we will ship the item you reorder or refund your payment.
If you have questions about returning your products, please contact us!

Order cancellation

Cancellation of an order must be requested before the order has been shipped. Because we handle all orders as quickly as possible within 6-8 hours after orders placing, so we are not always able to cancel an order after it is placed. Your understanding is appreciated. Cancellation requests after the order has been dispatched they will be treated in accordance with our return policy. Friendly Notice: If you have not received the 10-digit tracking number within 3 days after the order, your e-mail server could be seen as spam. In this case, please contact us for assistance.
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